your guide to subscription management

I've been working on how you experience ordering from my shop!

Specifically with s u b s c r i p t i o n s 

When you subscribe to recurring orders you can save 10-15% off the item

If you're gathering Moonstones (rewards points), you earn 2x on Moonstones

I wanted to give you a detailed walkthrough on your account, how and where to manage your subscription items.

What you can do from your account:

  • Pause, skip or cancel your subscription
  • Change frequency of your delivery
  • Swap your item for another subscription option product (eg. Moon Dew 1oz, for Moon Jelly 2oz instead)
  • Add-on one time purchases to your subscription order
  • Change your delivery date
  • Update payment method
  • Change shipping address

Because most folks use smartphone browsers, I'm sharing the mobile version of the walkthrough so you know exactly where everything is at.

Here's what is currently available for subscription

If you don't already have a customer account, you can create an account here. This will earn you 100 Moonstones, which you can redeem for future orders!

I hope that this helps with understanding how to manage your subscription! Please let me know if you have any questions at all about it.

Britton

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