shipping & returns
3/15/24 An update about shipping
I am a single mother, and this has greatly impacted my ability to ship orders as quickly as I used to! Currently, I have no childcare available to me, so I am usually shipping at night when baby is sleeping. Shipping times may vary. I usually do rush shipping a few days after a major shop update, between updates, I am slower to ship. I deeply appreciate your patience with me, and your support! This is my bread and butter, and how I pay my bills.
- All items are made by me, by hand and from scratch! I use no bases for my products.
- Please be mindful that I am a one person operation!
- Shipping will occur shortly after shop updates, but may take up to 2-3 weeks for your items to be shipped.
- You will get an email notification when your order ships.
- I take great care with each order that I send out, so know that your package is being handled with love, care, attention and intention.
- I reuse shipping material from my vendors, like biodegradable peanuts and bubble wrap. All my packing peanuts are compostable and biodegradeable!
- Due to the nature of these products, I cannot accept returns. If you are very dissatisfied with your product or have any issues please email me and let's figure out a solution! hello@archaichoney.com